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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Pagnanelli

July 18, 2024

5  out of  5 rating by Michael Pagnanelli
"Shelby spent an hour and 45 minutes on the phone with me going over my current insurance policies and what their State Farm policies had to offer. I ended up getting better policies while saving hundreds of dollars."
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Rick Radler

July 16, 2024

5  out of  5 rating by Rick Radler
"So far really good. Was paying 121.00 a month and now we r saving $40 so I'm really loving it so far 😁"
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Gary Johnson

July 12, 2024

5  out of  5 rating by Gary Johnson
"I dealt with Shelby. She was very knowledgeable and helpful when I needed to add another vehicle to my policy. Very courteous and professional. I would recommend them for sure."
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Steve Seals

July 9, 2024

5  out of  5 rating by Steve Seals
"Shelby at State Farm in Kokomo was very helpful"
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Brian Duncan

June 26, 2024

5  out of  5 rating by Brian Duncan
"I've been using John Cole State Farm for years, have always been attentive to requests, changes and additions. Most recently, moving my daughter to her new home and needed quick quote and policy and the team did a great job of providing that in a timely manner! I would recommend this group to anyone.... Sincerely, Brian"
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Breanna Harris

June 21, 2024

5  out of  5 rating by Breanna Harris
"I recently decided to get some quotes from multiple different insurance companies after realizing that mine current insurance was priced higher than most. Shelby from State Farm, John Cole’s office, reached out to me after i submitted a quote online. After speaking with her, she was able to quote me more than 30% cheaper than what i was previously paying! We even added on life insurance within that price, which i didn’t previously have. I am beyond satisfied with my experience with this office, Shelby has been so helpful to me during this process. I would recommend this office to any and everyone i know."
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Alicia Gurske

June 21, 2024

5  out of  5 rating by Alicia Gurske
"Great auto rates and excellent customer service."
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Brandon Majors (BigB78)

June 19, 2024

5  out of  5 rating by Brandon Majors (BigB78)
"SHELBY IS AN ALL STAR!!!!! She went out of here way to make me feel comfortable and at ease with switching providers. She was very knowledgeable and sensitive to my needs. Glad I made the switch...same coverages as my current provider but over 100 bucks cheaper....THANK YOU SHELBY!!!!"
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Karen Sylvester

June 18, 2024

5  out of  5 rating by Karen Sylvester
"Sure do LOVE the girls in the office! Go above and beyond to serve us!"
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Mondairo Jones

May 29, 2024

5  out of  5 rating by Mondairo Jones
"Just paid my bill the lady's at John Cole are the best!"
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Kiara Boston

May 16, 2024

5  out of  5 rating by Kiara Boston
"Shelby was super helpful, caring, & was able to help me get discounts on my car insurance! I definitely recommend her!"
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Brett Foudray

May 14, 2024

5  out of  5 rating by Brett Foudray
"Shelby was awesome and very helpful! Definitely appreciate it"
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Dave Fischer

May 13, 2024

5  out of  5 rating by Dave Fischer
"I appreciate the professional office staff especially Shelby at the John Cole agency. They really covered the details and helped me insure my classic old Ford pickup truck. I have been with State Farm for almost 54 years. There is no other insurance company I would rather be with. They are very fair priced, and most of all, fair on settling claims. They have the best support teams and overall best service. I tell my children don't be fooled by empty promises stay with the best. Sincerely, Dave Fischer"
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Brett Altmiller

May 12, 2024

5  out of  5 rating by Brett Altmiller
"John Cole and his team genuinely care for their clients. With my busy schedule, I’m not a fan of places calling me. Ashleigh set up a life insurance meeting with me via text message making it easier on me and it wasn’t intrusive whatsoever. John’s team has saved me a tremendous amount of money on my home owner’s insurance and automobile insurance and the team treats me like a human being versus just another number. I recommend them to anyone currently shopping for insurance. Thank you."
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Damon Stanley

May 7, 2024

5  out of  5 rating by Damon Stanley
"Shelby was friendly and extremely helpful, would recommend her to anyone!"
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Vince Gant

May 1, 2024

5  out of  5 rating by Vince Gant
"Nina did a great job bundling rates for me, and really put in the work to get it done, much thanks"
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Gregory Schambers

April 19, 2024

5  out of  5 rating by Gregory Schambers
"I was so pleased with Shelby and John from State farm. They saved me a lot of money by switching to State farm. Almost $80.00 a month. So I'm definitely putting the word out that Shelby is the woman to deal with and talk to. I can't thank them enough."
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Brian Donovan

April 19, 2024

5  out of  5 rating by Brian Donovan
"John , thank you again for all you and your staff doese concerning my insurance needs . Your staff always go above and beyond , they rock"
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Kim Rodgers

April 16, 2024

5  out of  5 rating by Kim Rodgers
"We recently switched back to State Farm. John Cole was recommended. We're very pleased. Ashleigh has gone above and beyond since day 1. She's always helpful, willing to answer questions about our coverage and explains things well."
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Cash Money

April 10, 2024

5  out of  5 rating by Cash Money
"They were very helpful and nice!!! Great business 👍"
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Danny Widner

April 2, 2024

1  out of  5 rating by Danny Widner
"Will never recommend"
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Marisa Patton

March 25, 2024

5  out of  5 rating by Marisa Patton
"Great people and super quick response!"
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Elyse Kaiser

March 16, 2024

5  out of  5 rating by Elyse Kaiser
"Shelby was super helpful and very friendly!"
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Wade Fryman

March 14, 2024

5  out of  5 rating by Wade Fryman
"Shelby from John Cole SF insurance was the most helpful and positive e experience I've had with insurance companies in the last 20 years"
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Dakota Moore

March 9, 2024

5  out of  5 rating by Dakota Moore
"Shelby has been very helpful throughout my time spent speaking with her. She’s got me on a lower rate and was always clear and concise with her methods. I appreciate her so much for helping me out!"