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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Warren

December 5, 2025

5  out of  5
rating by Randy Warren
"TALKED WITH ASHLEIGH, SHE WAS PROFESSIONAL & VERY NICE & COMFORTING. MADE MY DAY SO MUCH BETTER!"
We responded:
"Thank you for the great review! We’re so glad to hear that Ashleigh was able to make your day better with her professionalism and kindness. Providing a positive, comfortable experience—especially when discussing vehicle insurance—is something our team takes pride in. We truly appreciate you choosing our agency and are always here to help with any auto, home, renters, or life insurance needs you may have. Thanks again!"
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Daniel Wolf

December 2, 2025

5  out of  5
rating by Daniel Wolf
"Nina was very knowledgeable, she took her time with us and explained our options in terms we could understand."
We responded:
"Hi Daniel, thank you for your kind words! We’re so glad Nina was able to take the time to explain your options clearly and help you feel confident in your choices. We appreciate your trust in our team and are always here to assist you!"
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Ashley Kennedy

November 20, 2025

5  out of  5
rating by Ashley Kennedy
"Ashleigh is always very helpful whenever I call into the office. Very professional as well!"
We responded:
"Thank you for sharing! We’re so glad to hear that Ashleigh has been helpful and professional—she’ll be happy to know her efforts are appreciated!"
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Gower Vincent

November 19, 2025

5  out of  5
rating by Gower Vincent
"Shelby arranged to bundle both my auto and homeowners insurance. The price for both was excellent. I'm definitely satisfied with the customer service and affordability. Great job!!!"
We responded:
"Thank you for sharing! We’re thrilled Shelby could help you bundle your auto and homeowners insurance at a great price. She’ll be happy to hear your kind words and we’re always here to provide excellent service whenever you need us!"
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Diana Sowles

November 18, 2025

5  out of  5
rating by Diana Sowles
"Shelby was wonderful and couldn't even believe what I was paying! I am now paying one third of what I was paying monthly! Unreal. Thank you again! DIANA"
We responded:
"Thank you so much for sharing your experience, Diana! We’re thrilled Shelby could help you save so much on your insurance. We appreciate your trust and are always here for anything you need."
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JoAnn White

November 18, 2025

5  out of  5
rating by JoAnn White
"I've been a customer for awhile, l recently had a great experience working with Shelby to straighten out a problem I had. Thank you! Shelby."
We responded:
"Thank you for being a customer and for sharing your experience! We’re happy to hear Shelby was able to help resolve the issue and make things right. We appreciate you taking the time to recognize her and we’re always here whenever you need us!"
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Gregory Schambers

November 18, 2025

5  out of  5
rating by Gregory Schambers
"I was so pleased with Shelby and John from State farm. They saved me a lot of money by switching to State farm. Almost $80.00 a month. So I'm definitely putting the word out that Shelby is the woman to deal with and talk to. I can't thank them enough."
We responded:
"Gregory, that's fantastic to hear! Shelby and I are delighted that we could save you money and provide excellent service. Thank you for spreading the word about Shelby's expertise; we appreciate your trust and look forward to continuing to assist you! - John Cole - State Farm Insurance Agent, Kokomo, IN"
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James Tate

November 18, 2025

5  out of  5
rating by James Tate
"Shelby she was excellent at helping us get car insurance.So I can get away from my other insurance company.That was, I was paying the arm and the leg on.Thank you very much"
We responded:
"Thank you for sharing! We’re so glad Shelby could help you switch to a better car insurance option and save you money. She’ll be thrilled to hear your kind words, and we’re always here whenever you need us!"
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David Armstrong

November 18, 2025

5  out of  5
rating by David Armstrong
"Very responsive and helpful whenever I have had questions regarding my policies."
We responded:
"Thank you for sharing! We’re glad to hear our team has been responsive and helpful with your policy questions. We appreciate your trust and are always here if you need anything!"
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Abigael Israel

November 3, 2025

4  out of  5
rating by Abigael Israel
"Nina did great following up"
We responded:
"Thank you for your feedback! We're glad Nina was able to follow up and assist you with your renter’s insurance needs. We appreciate your trust in our team and look forward to continuing to provide affordable, responsive service."
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Marcia Johnson

October 24, 2025

5  out of  5
rating by Marcia Johnson
"Ashleigh was very kind and supportive in answering all of my questions. And even when she wasn’t sure if something, she asked me to give her some time and call me back… She immediately called me back within two minutes and handled all of my needs."
We responded:
"Hi Marcia, thank you so much for sharing your experience! We’re thrilled to hear that Ashleigh was so kind, supportive, and prompt in handling your questions. Going the extra mile to make sure our customers feel confident and taken care of is exactly what we strive for. We’ll be sure to pass along your kind words—Ashleigh will be thrilled!"
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Vickie Boyd

October 24, 2025

5  out of  5
rating by Vickie Boyd
"Ashleigh was wonderful helping me today with transferring my insurance to another vehicle!!!! Thank you for being so nice."
We responded:
"Hi Vickie, thank you for sharing your experience! We’re thrilled to hear that Ashleigh made transferring your insurance to another vehicle so easy and pleasant. We’ll be sure to pass along your kind words!"
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Annie

October 23, 2025

5  out of  5
rating by Annie
"Ashleigh helped me out with getting a quote and was very kind"
We responded:
"Hi Annie, thank you for your kind words! We’re so glad Ashleigh could assist you and provide a positive experience. Our entire team appreciates you choosing us for your insurance needs!"
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Glenna Crabtree

September 25, 2025

5  out of  5
rating by Glenna Crabtree
"I am so Thankful for John Cole and Shelby at State Farm Insurance. They quoted me a rate that was so unbelievably great for my Home & Auto Insurance. I am saving several hundred dollars per year now thru them than my last agent I've had for the last 10 yrs. I've heard of stories like this but never once thought it could be my story someday. Thank You Again to John Cole and Shelby!"
We responded:
"Thank you, Glenna! I'm happy to hear that we were able to provide you with such a fantastic rate for your Insurance. It's wonderful to know you're saving so much each year! If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Kelcee Cochran

Kelcee Cochran

September 17, 2025

5  out of  5
rating by Kelcee Cochran
"Ashleigh gave us a quote and was so helpful!"
We responded:
"Thank you, Kelcee! I'm happy to hear that Ashleigh was able to assist you with a quote. Our team is dedicated to providing helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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Kristina Wiegand

September 15, 2025

5  out of  5
rating by Kristina Wiegand
"John Cole's office has always been professional and personable, especially Shelby who was extremely helpful today! She made what could have been a huge headache a quick fix and was very understanding."
We responded:
"Thank you, Kristina! I'm happy to hear that you found our office both professional and personable. Shelby is indeed a valuable part of our team, and I'm glad she could assist you efficiently. If there's anything else we can do for you, just let us know!"
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Caitlin Sheets

September 14, 2025

5  out of  5
rating by Caitlin Sheets
"Ashleigh gave me a quote and was so helpful!"
We responded:
"Caitlin, thank you for your feedback! I'm glad Ashleigh was able to assist you with the quote. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Linda Harlan

September 4, 2025

5  out of  5
rating by Linda Harlan
"Shelby was very helpful and got me an awesome price on a bundle. She was very nice and very friendly. Thank you for helping me Shelby."
We responded:
"Thank you, Linda! I'm happy to hear that Shelby was able to assist you with a great bundle price. Our team is dedicated to providing friendly and helpful service. If you need anything else, feel free to reach out!"
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Peter Tobias

August 14, 2025

5  out of  5
rating by Peter Tobias
"Desean Lamar Morse was very helpful, polite, efficient and made getting an insurance quote and get it into effect same day extremely easy. Thanks for all the help!"
We responded:
"Thank you, Peter! I'm happy to hear that Desean provided such helpful and efficient service. We strive to make the insurance process as smooth as possible for our customers. If you need anything else, feel free to reach out!"
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Brad Hazelwood

August 12, 2025

5  out of  5
rating by Brad Hazelwood
"Shelby Townsend was awesome! Very professional and knowledgeable."
We responded:
"Thank you, Brad! I'm happy to hear that Shelby provided you with such a professional and knowledgeable experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Mike Broyles

August 5, 2025

5  out of  5
rating by Mike Broyles
"Shelby was great saved me 130 bucks"
We responded:
"Thank you for your feedback, Mike! I'm happy to hear that Shelby was able to help you save money. We appreciate your trust in our office. If you have any more questions or need assistance, feel free to reach out anytime!"
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C SMO

August 4, 2025

5  out of  5
rating by C SMO
"I am very pleased with the personable and kind service I have received from DaSean."
We responded:
"Thank you for your review! I'm happy to hear that DaSean provided you with such personable and kind service. Our team is dedicated to making sure every experience is positive and supportive. Let us know if there's anything else we can assist you with!"
Profile photo of WILLIAM ETCHESON

WILLIAM ETCHESON

July 30, 2025

5  out of  5
rating by WILLIAM ETCHESON
"Dasean was really helpful in helping me analyze some retirement options. I had overlooked some products I needed to take a look at. Retirement is complicated but Dasean has greatly simplified the process! Thanks Desean!"
We responded:
"Thank you for your review, William! I'm happy to hear that Dasean was able to assist you with your retirement options and make the process easier. We appreciate your trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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KELLY ETCHESON

July 30, 2025

5  out of  5
rating by KELLY ETCHESON
"Dasean has always been helpful with answering all of our insurance questions. I refer him to everyone!"
We responded:
"Thank you, Kelly! I'm happy to hear that Dasean has been helpful with your insurance questions. We appreciate your referrals and are always here to assist with any needs you may have. Thanks for choosing us!"
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Morgan Gustin

July 25, 2025

5  out of  5
rating by Morgan Gustin
"She was very friendly and very helpful!"
We responded:
"Thank you, Morgan! I'm happy to hear that you found the service friendly and helpful. Our team is dedicated to providing a positive experience for everyone. Let us know if there's anything else we can assist you with!"