State Farm® Insurance Agent John Cole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adrianne
March 28, 2025
5
out of
5
rating by Adrianne
"Outstanding Insurance Agent!! Unfortunately I was turned down completely by State farm, still he tried. This agent called me back and helped me find options and gave advice. We honestly need more humans like this! So in a couple years when I'm eligible I'm calling him. Thanks Cole for your advice and kindness."
We responded:
"Thank you, Adrianne, for your kind words! I'm glad we could assist you and provide some guidance, even though State Farm couldn't offer coverage at this time. Your appreciation means a lot, and I'm here whenever you need help in the future. Looking forward to the opportunity to work with you when the time comes!"
Lori Hazelwood
March 11, 2025
5
out of
5
rating by Lori Hazelwood
"Wanted to give a shout out to Shelby at State Farm for her help getting my life insurance set up. She was knowledgeable and so helpful. She handled everything quickly and easily."
We responded:
"Thank you, Lori, for your great feedback! I'm glad Shelby could help you set up your life insurance quickly. We really appreciate her knowledge and support. If you have any more questions or need help, just reach out to our office anytime. We're here for you!"
Dianne Kraay
March 6, 2025
5
out of
5
rating by Dianne Kraay
"I’m one very happy new client. Miss Ashleigh couldn’t have represented your company any better. She helped me understand and navigate my steps to obtaining a less expensive choice for my home and auto needs. Thank you, so very much!"
We responded:
"Thank you, Dianne! I'm so happy to know you're satisfied with your experience. Ashleigh is truly an asset to our team, and it's wonderful to hear she helped you find a better option for your insurance needs. If you have any more questions, feel free to reach out to our office anytime. We're here to help!"
brianna humbert
March 6, 2025
5
out of
5
rating by brianna humbert
"Shelby was absolutely amazing and more than happy to help me! Dealing with insurance on phone is not ideal. If you have a problem I 100% recommend going to Shelby!"
We responded:
"Thank you, Brianna, for sharing your experience! I'm glad to hear that Shelby was able to assist you so effectively. We understand that dealing with insurance over the phone can be challenging, and it's wonderful to know that Shelby made the process smoother for you. If you have any more questions, feel free to reach out to our office anytime."
Janie Woods
February 27, 2025
5
out of
5
rating by Janie Woods
"Shelby was very nice and professional. Very pleasant and friendly and easy to talk to."
We responded:
"Thank you, Janie, for your wonderful feedback! I'm delighted to hear that Shelby provided you with such a pleasant and professional experience. Our team is here to assist you with any of your insurance needs."
Jerri Caspillo
February 18, 2025
5
out of
5
rating by Jerri Caspillo
"I was paying $165 for my old car insurance just for liability. Dasean helped me to sign up with State Farm Insurance with FULL COVERAGE for $80.23/month. Dasean was patient and thorough, answering all my questions several times very patiently without getting flustered with me because I just kept asking questions so I would not get mixed up. And I write down EVERYTHING. (If it's not written down, for me, it never happened.) He is soft spoken, a soothing and reassuring and pleasant voice, which I so much appreciate because dealing with business on the phone is always stressful for me. Thank you so much, Desean for all your help. Many blessings."
We responded:
"Thank you, Jerri, for sharing your experience! I'm glad to hear that Dasean was able to assist you with such patience and thoroughness. It's wonderful that he made the process stress-free for you and helped you find a great deal on coverage. Your kind words about his approach and demeanor are truly appreciated. If you have any more questions, feel free to reach out to our office anytime."
Lindsey
February 4, 2025
5
out of
5
rating by Lindsey
"Shelby worked tirelessly to help me get coverage, even after hours! Would highly recommend to anyone looking for auto coverage!!"
We responded:
"Lindsey, we appreciate you for sharing your experience! I'm happy to hear that Shelby went above and beyond to assist you with your coverage needs. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime!"
Bridgette Holtzman
January 24, 2025
5
out of
5
rating by Bridgette Holtzman
"I worked with Ashleigh on getting cheaper insurance. She was amazing and answered all of our questions quickly. I recommend talking to them for your insurance needs."
We responded:
"Thank you, Bridgette, for your wonderful feedback! I'm happy to hear that Ashleigh was able to assist you in finding more affordable insurance and answer all your questions promptly. Your recommendation means a lot to us. If you have any further insurance needs or questions, feel free to reach out to our office anytime. We're here to help!"
Allison Morse
January 21, 2025
5
out of
5
rating by Allison Morse
"DaSean made it extremely simple to get my short term disability policy set up! I highly recommend this agency and DaSean!"
We responded:
"Thank you, Allison! I'm delighted to know that DaSean made setting up your insurance policy so easy. Your recommendation means a lot to us."
Christopher Mcminn
January 15, 2025
5
out of
5
rating by Christopher Mcminn
"They're good employees they take time to help me out on different things especially me cause I need extra help than others don't understand stuff too well and comprehend don't do very either comprehend and understanding is my 2 struggles in life."
We responded:
"Thank you, Christopher, for your kind words and the 5-star rating! I'm happy to know that our team has been able to assist you effectively. We are committed to providing the support you need and are always here to help with any questions or concerns. Don't hesitate to reach out if you need further assistance!"
Steve Seals
January 10, 2025
5
out of
5
rating by Steve Seals
"Shelby at State Farm in Kokomo was very helpful"
We responded:
"Thank you for your positive feedback, Steve! I'm glad Shelby at State Farm in Kokomo was very helpful to you. We appreciate your kind words and are here for any insurance needs you may have in the future. John Cole - State Farm Insurance Agent, Kokomo, IN"
Santana Kays
January 5, 2025
5
out of
5
rating by Santana Kays
"The lady that helped me with my insurance her name was Shelby and she was an absolute blessing I have never had a conversation with someone on the phone like that and it just be so easy and natural and she got me the absolute best quote I am completely satisfied and definitely give her four outstanding Stars thank you so much Shelby"
We responded:
"Thank you, Santana, for sharing your experience! I'm delighted to hear that Shelby made the process easy and natural for you. It's wonderful to know she provided you with a great quote. We appreciate your feedback and are here for any future insurance needs or questions you might have."
