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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anna Tatman

August 15, 2023

5  out of  5 rating by Anna Tatman
"I've always had A great experience with John Coles- State Farm office. Was quick and efficient when I had to file A claim. SUPER friendly staff, and great service. GOOD JOB GUYS! Thank you."

Melina Swenson

July 14, 2023

5  out of  5 rating by Melina Swenson
"Shannon was amazing! She was very knowledgeable and answered all my questions, I highly recommend."

Yunhao Zhao

June 7, 2023

5  out of  5 rating by Yunhao Zhao
"Would highly recommend! Great staff for service and satisfactory quotes. I quoted for my cars and house here. Ashleigh and Deanna did a great job, they are very responsive and professional. Great experience to work with them!"

Sharpn Barefoot

April 27, 2023

5  out of  5 rating by Sharpn Barefoot
"We were very satisfied with our quote which saved us almost half of our previous provider. Nina was so quick and experienced in helping"

Cheryl Pittmon

March 28, 2023

5  out of  5 rating by Cheryl Pittmon
"It has been a pleasure working with the agency. The staff are friendly and professional. I highly recommend this agency to anyone who may be looking to switch agencies."

Angelettia Sanders

March 2, 2023

5  out of  5 rating by Angelettia Sanders
"The staff is wonderful.. they are very nice everytime I call.. had an accident and they took care of me so quickly.."

Katrina Riggs

December 23, 2022

5  out of  5 rating by Katrina Riggs
"The staff is excellent They really tried to help with the best plan for my budget. Very good company."

Brian Hasting

November 21, 2022

5  out of  5 rating by Brian Hasting
"Best neighbors in the insurance game today, bar none."

Amber Williams

October 31, 2022

5  out of  5 rating by Amber Williams
"Sarah at State Farm is Amazing!! She made the process so simple and provided me with excellent rates. Keep up the Great work:)"

Kelly Streza

October 13, 2022

5  out of  5 rating by Kelly Streza
"Sarah at State Farm has been AMAZING!!! She has been so patient and knowledgeable about everything insurance related! She is able to answer all my questions and also helps questions I don’t think of! Everyone in this office is so polite and friendly! I would recommend State Farm to EVERYONE!!"


October 10, 2022

5  out of  5 rating by GriffithPlays
"Awesome service! Jacob was tremendously helpful when it came to choosing the best car insurance coverage for me."

Holly Glassburn

October 5, 2022

5  out of  5 rating by Holly Glassburn
"Always helpful and friendly. Great people providing excellent customer support. Highly recommend."

Kokomo Jones

October 5, 2022

5  out of  5 rating by Kokomo Jones
"Jacob @ John Cole’s office is always right on top of any issue I call them with. I highly recommend this team."

Kristi U

September 30, 2022

5  out of  5 rating by Kristi U
"Vanessa (claims agent) is excellent!!! My whole claim process has been great! She is detailed and makes sure to communicate with any updates and literally just to check on you. Excellent customer service!!! I really appreciate you Vanessa and the entire team!!! Thank you so much for being amazing!!!"

Alessandra Smith

September 28, 2022

5  out of  5 rating by Alessandra Smith
"Shannon at State Farm’s office has been fantastic at helping us with all our insurance needs. She responds quickly and has helped us navigate insurance changes as we’ve moved several times and switched cars. She’s always so friendly and every interaction has been pleasant! Highly recommend!"

ChrisAnn Cory

September 15, 2022

5  out of  5 rating by ChrisAnn Cory
"I spoke with Sarah and she is so easy to deal with. She explains everything in a way to help me understand about my insurance. This is a great place to have insurance."

Travis King

September 13, 2022

5  out of  5 rating by Travis King
"John Cole State Farm is Awesome ! I call them everytime that I have any questions and they make me feel like they drop everything to focus on whatever I need. I appreciate everyone there at John Cole State Farm ."

Carolyn Ford

September 6, 2022

5  out of  5 rating by Carolyn Ford
"Have used John Cole's office for years through a heartbreaking time and recently an oven fire which left soot in kitchen and living room. Vanessa was such a blessing to talk with and very helpful for me. Anytime I've ever called the office the staff has always been pleasant. Definitely would recommend this group to anyone. Thank you so much."

Bryana Calvert

August 17, 2022

5  out of  5 rating by Bryana Calvert
"Very helpful with setting up my business account answered all our questions and were very professional"

Diane Spruill

August 16, 2022

5  out of  5 rating by Diane Spruill
"The office staff are very friendly and polite with any questions I have concerning information about my account. Thank you for taking the time to help me."

Bryce Borden

August 12, 2022

5  out of  5 rating by Bryce Borden
"Jacob set me up with the best policy possible and saved me way more money with better coverage than what I was receiving before."

Della Pickering

July 28, 2022

5  out of  5 rating by Della Pickering
"I highly recommend this State Farm agent. The staff are always so helpful and take the time to answer any questions or concerns you have. Thank you Sarah Brehm for all your help for my insurance needs."

Kenny Ojo

July 27, 2022

5  out of  5 rating by Kenny Ojo
"This is the best agent in the state!!!! Very attentive, knowledgeable, and even goes beyond the call of duty to help me out everytime I need their help. Their service saves me a lot and it is lightening fast"

Paige Burchett

July 22, 2022

5  out of  5 rating by Paige Burchett
"The insurance agent I spoke with today was absolutely delightful to talk to she helped me out so much today I was highly satisfied with her customer service!"

Monae' Daliese

July 22, 2022

5  out of  5 rating by Monae' Daliese
"Polite staff and amazing services!"