State Farm® Insurance Agent John Cole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bonnie Boldman
March 3, 2026
"Answers all my questions and really cares about there customers!"
"Thank you for the great review! We’re glad to hear our team answers your questions and truly cares about your experience. We appreciate your trust and are always here to help with your insurance needs!"
Ron Stewart
February 24, 2026
"Very nice to talk with and all the insurance that I need at a very reasonable price"
"Thanks for the feedback! We’re glad we could help you get the coverage you need at a great price."
Katey Barrett
February 23, 2026
"Shelby was On top of everything, she answered all my questions, she helped me with everything I needed, I highly recommend her."
"Thank you so much for your kind review! We’re thrilled Shelby could assist with all your needs and provide excellent service. Your recommendation means a lot to us!"
Mary Trent
February 23, 2026
"shelby was fantastic. I had been with same insurance for 6 years and shelby got me a better quote she took care of everything she made everything go smoothly fast and easy to switch over not counting the money she saved me ."
"Thank you so much for your kind words! We’re thrilled to hear that Shelby was able to help you find a better quote and make the switch smooth, fast and easy. We’re especially glad she could help you save money as well. We truly appreciate your trust and are always here if you need anything!"
tyanna branstetter
February 23, 2026
"Shelby is the best she was so helpful and explained everything right to the point and helped me not only with car insurance but life Insurence as well 5 star rate if it gos to 10 she’s a 10!!! Thanks shelby"
"Thank you so much for the 5-star review! We’re thrilled to hear that Shelby was able to help with both your auto and life insurance and explain everything clearly. Your kind words mean a lot to her and our entire team. We truly appreciate your trust!"
Smokey Waits (Smokey)
February 19, 2026
"Great people, very helpful in explaining things, putting things in laymen terms so you understand exactly what your policy covers."
"Thank you for your kind words! We’re glad to hear our team could make your policy easy to understand and helpful. We truly appreciate your trust and are always here if you need anything!"
Jojo Davis
February 11, 2026
"Shelby was an absolute pleasure to speak with we didn’t match the price I was looking for but she is a top quality employee and person! She makes sure you are heard and she listens! I saved her info in my phone and we plan to re connect in a couple of months! Thank you Shelby for giving me a hand today!"
"Thank you so much for your kind review! We’re thrilled to hear Shelby provided attentive, thoughtful service and made sure you felt heard. We’re glad you plan to reconnect and truly appreciate your kind words about her professionalism and dedication!"
Faith King
January 29, 2026
"Ashleigh does an amazing job and provides really good services! She’s easy to work with and always has a good attitude!"
"Thank you for the great feedback! Ashleigh will be happy to hear this. We’re glad she could make your experience easy and enjoyable."
Alexandra Cortez
January 29, 2026
"Ashleigh is wonderful to work with and I highly recommend her for her knowledge and professional, efficient work. Thank you!!"
"Thank you for the great feedback! Ashleigh will be happy to hear this. We’re glad she could provide clear guidance and help you find the best bundle."
Kelcee Rossi
January 29, 2026
"Ashleigh was amazing to work with! She made bundling my homeowners and vehicle insurance super easy and stress-free. She took the time to explain my options clearly, found me a great bundle that fit my needs, and made sure everything was handled quickly and efficiently. Her professionalism and responsiveness really stood out. Highly recommend Ashleigh if you’re looking for great service and someone who genuinely wants to help you save while staying well covered."
"Thank you for the great feedback! Ashleigh will be happy to hear this. We’re glad she could provide clear guidance and help you find the best bundle."
Nhơn Nguyễn
January 6, 2026
"Shelby is the best! I love her she help me a lot"
"Thank you so much for the 5-star review! We’re so happy to hear how much Shelby helped you. She truly cares about our customers, and we’ll be sure to share your kind words with her. We appreciate your trust and are always here for you!"
Josh Pound
December 29, 2025
"They were a great help"
"Thank you for the kind words! We’re glad our team could be a great help. We truly appreciate your feedback and are always here whenever you need us!"
John Mack
December 18, 2025
"ASHLEIGH, was the agent i worked with, I usually dread talking to agents but Ashleigh was great didn't feel pressured at all. She was very knowledgeable on my coverages that I needed and answered all my question"
"Hi John, thank you for sharing your experience! We’re so glad to hear Ashleigh made the process comfortable and pressure-free while answering all of your questions. Helping you understand the coverages you need is always our goal. We truly appreciate your trust and are here anytime you need us!"
Randy Warren
December 5, 2025
"TALKED WITH ASHLEIGH, SHE WAS PROFESSIONAL & VERY NICE & COMFORTING. MADE MY DAY SO MUCH BETTER!"
"Thank you for the great review! We’re so glad to hear that Ashleigh was able to make your day better with her professionalism and kindness. Providing a positive, comfortable experience—especially when discussing vehicle insurance—is something our team takes pride in. We truly appreciate you choosing our agency and are always here to help with any auto, home, renters, or life insurance needs you may have. Thanks again!"
Daniel Wolf
December 2, 2025
"Nina was very knowledgeable, she took her time with us and explained our options in terms we could understand."
"Hi Daniel, thank you for your kind words! We’re so glad Nina was able to take the time to explain your options clearly and help you feel confident in your choices. We appreciate your trust in our team and are always here to assist you!"
Ashley Kennedy
November 20, 2025
"Ashleigh is always very helpful whenever I call into the office. Very professional as well!"
"Thank you for sharing! We’re so glad to hear that Ashleigh has been helpful and professional—she’ll be happy to know her efforts are appreciated!"
Gower Vincent
November 19, 2025
"Shelby arranged to bundle both my auto and homeowners insurance. The price for both was excellent. I'm definitely satisfied with the customer service and affordability. Great job!!!"
"Thank you for sharing! We’re thrilled Shelby could help you bundle your auto and homeowners insurance at a great price. She’ll be happy to hear your kind words and we’re always here to provide excellent service whenever you need us!"
Diana Sowles
November 18, 2025
"Shelby was wonderful and couldn't even believe what I was paying! I am now paying one third of what I was paying monthly! Unreal. Thank you again! DIANA"
"Thank you so much for sharing your experience, Diana! We’re thrilled Shelby could help you save so much on your insurance. We appreciate your trust and are always here for anything you need."
JoAnn White
November 18, 2025
"I've been a customer for awhile, l recently had a great experience working with Shelby to straighten out a problem I had. Thank you! Shelby."
"Thank you for being a customer and for sharing your experience! We’re happy to hear Shelby was able to help resolve the issue and make things right. We appreciate you taking the time to recognize her and we’re always here whenever you need us!"
Gregory Schambers
November 18, 2025
"I was so pleased with Shelby and John from State farm. They saved me a lot of money by switching to State farm. Almost $80.00 a month. So I'm definitely putting the word out that Shelby is the woman to deal with and talk to. I can't thank them enough."
"Gregory, that's fantastic to hear! Shelby and I are delighted that we could save you money and provide excellent service. Thank you for spreading the word about Shelby's expertise; we appreciate your trust and look forward to continuing to assist you! - John Cole - State Farm Insurance Agent, Kokomo, IN"
James Tate
November 18, 2025
"Shelby she was excellent at helping us get car insurance.So I can get away from my other insurance company.That was, I was paying the arm and the leg on.Thank you very much"
"Thank you for sharing! We’re so glad Shelby could help you switch to a better car insurance option and save you money. She’ll be thrilled to hear your kind words, and we’re always here whenever you need us!"
David Armstrong
November 18, 2025
"Very responsive and helpful whenever I have had questions regarding my policies."
"Thank you for sharing! We’re glad to hear our team has been responsive and helpful with your policy questions. We appreciate your trust and are always here if you need anything!"
Abigael Israel
November 3, 2025
"Nina did great following up"
"Thank you for your feedback! We're glad Nina was able to follow up and assist you with your renter’s insurance needs. We appreciate your trust in our team and look forward to continuing to provide affordable, responsive service."
Marcia Johnson
October 24, 2025
"Ashleigh was very kind and supportive in answering all of my questions. And even when she wasn’t sure if something, she asked me to give her some time and call me back… She immediately called me back within two minutes and handled all of my needs."
"Hi Marcia, thank you so much for sharing your experience! We’re thrilled to hear that Ashleigh was so kind, supportive, and prompt in handling your questions. Going the extra mile to make sure our customers feel confident and taken care of is exactly what we strive for. We’ll be sure to pass along your kind words—Ashleigh will be thrilled!"
Vickie Boyd
October 24, 2025
"Ashleigh was wonderful helping me today with transferring my insurance to another vehicle!!!! Thank you for being so nice."
"Hi Vickie, thank you for sharing your experience! We’re thrilled to hear that Ashleigh made transferring your insurance to another vehicle so easy and pleasant. We’ll be sure to pass along your kind words!"