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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jessi Bowman

January 17, 2025

5  out of  5
rating by jessi Bowman
"Very nice quick and got what I needed done"
We responded:
"Jessi, thanks for your wonderful feedback! I'm happy to know that you found our service quick and efficient. If you need any further assistance, feel free to reach out to our office. We're here to help!"
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Christopher Mcminn

January 15, 2025

5  out of  5
rating by Christopher Mcminn
"They're good employees they take time to help me out on different things especially me cause I need extra help than others don't understand stuff too well and comprehend don't do very either comprehend and understanding is my 2 struggles in life."
We responded:
"Thank you, Christopher, for your kind words and the 5-star rating! I'm happy to know that our team has been able to assist you effectively. We are committed to providing the support you need and are always here to help with any questions or concerns. Don't hesitate to reach out if you need further assistance!"
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Michael West

January 14, 2025

5  out of  5
rating by Michael West
"This is just a quick thank you to Ashley at State Farm in’s in Kokomo for helping me with my new policy for car and renters in’s. She was very professional and quick to get it all done in a timely manner. Thanks again for all your help and if any needs insurance please call John Cole’s office in Kokomo (state Farm) and ask for Ashley"
We responded:
"Thank you, Michael, for your kind words! I'm delighted to know that Ashley provided you with professional and efficient service for both of your insurance policies. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Steve Seals

January 10, 2025

5  out of  5
rating by Steve Seals
"Shelby at State Farm in Kokomo was very helpful"
We responded:
"Thank you for your positive feedback, Steve! I'm glad Shelby at State Farm in Kokomo was very helpful to you. We appreciate your kind words and are here for any insurance needs you may have in the future. John Cole - State Farm Insurance Agent, Kokomo, IN"
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Kyah Noelle

January 6, 2025

5  out of  5
rating by Kyah Noelle
"Nina is always so helpful!! Whenever I call she takes great care of me."
We responded:
"Thank you, Kyah, for your wonderful feedback! I'm delighted to know that Nina has been consistently helpful and takes great care of you whenever you call. Our team is dedicated to providing excellent service, and it's fantastic to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out!"
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Santana Kays

January 5, 2025

5  out of  5
rating by Santana Kays
"The lady that helped me with my insurance her name was Shelby and she was an absolute blessing I have never had a conversation with someone on the phone like that and it just be so easy and natural and she got me the absolute best quote I am completely satisfied and definitely give her four outstanding Stars thank you so much Shelby"
We responded:
"Thank you, Santana, for sharing your experience! I'm delighted to hear that Shelby made the process easy and natural for you. It's wonderful to know she provided you with a great quote. We appreciate your feedback and are here for any future insurance needs or questions you might have."
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Brooke Elliott

December 31, 2024

5  out of  5
rating by Brooke Elliott
"Nina is great, she is always willing to answer questions with enthusiasm."
We responded:
"Thank you, Brooke! I'm happy to hear that Nina's enthusiasm and willingness to answer your questions have made a positive impact. Our team is dedicated to providing excellent service, and it's wonderful to know Nina is achieving that. If you have any more questions or need assistance, feel free to reach out!"
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Shelby Ice

December 31, 2024

5  out of  5
rating by Shelby Ice
"Nina is always so helpful in answering any questions I have and always make sure to let me know of the best options I can choose that work for me and my family."
We responded:
"Thank you, Shelby, for sharing your positive experience! I'm happy to know that Nina has been helpful in addressing your questions and providing options that suit your family's needs. Our team is here to assist you anytime, so feel free to reach out if you have more questions or need further assistance."
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destinee foster

December 30, 2024

5  out of  5
rating by destinee foster
"Nina is always quick to responding when i need something, she’s great!"
We responded:
"Destinee, I'm happy to hear that Nina has been responsive and helpful! We're grateful to have her on our team. If you need anything else or have any questions, feel free to reach out. Thank you for your feedback!"
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Brandon Elliott

December 30, 2024

5  out of  5
rating by Brandon Elliott
"Nina is great and always helps when I need it!"
We responded:
"I'm happy to hear that Nina has been able to assist you whenever needed, Brandon! We're grateful to have her as part of our team. If there's anything else you need, feel free to reach out to our office anytime."
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Kathy Maack

December 23, 2024

5  out of  5
rating by Kathy Maack
"Shelby was very pleasant and helpful with the transactions I needed to make. Generally I have always had good experiences with this office."
We responded:
"Thank you, Kathy, for sharing your experience! I'm glad to hear that Shelby was pleasant and helpful with your transactions. It's wonderful to know that you've consistently had good experiences with our office. If you ever need further assistance, feel free to reach out!"
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Pamela Carroll

December 18, 2024

5  out of  5
rating by Pamela Carroll
"Shelby was great"
We responded:
"I'm happy to hear that Shelby provided you with great service, Pamela! We appreciate your feedback and are here to help with any future needs or questions you may have. Thank you for choosing us!"
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loretta page

December 7, 2024

5  out of  5
rating by loretta page
"Shelby was awesome to work with! She went above and beyond to help me get started with a policy...I look forward to many years of working with her as my agent!"
We responded:
"Shelby is indeed a fantastic part of our team, and I'm glad she could assist you so effectively! We're grateful for your trust and look forward to supporting you for many years to come. If you ever have any questions or need further assistance, don't hesitate to reach out!"
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Lianna Beamon

November 22, 2024

5  out of  5
rating by Lianna Beamon
"DaSean was extremely helpful and was able to find me such low rates but still with all the coverage I needed. He has been such a help with setting everything up. Fast, efficient, and kind. Highly recommend!"
We responded:
"Lianna, thank you for your wonderful review! I'm glad DaSean was able to assist you in finding low rates with the coverage you needed. It's great to know he made the process fast, efficient, and pleasant. Your recommendation means a lot to us. If you have any further questions or need assistance, we're here to help! - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Brenda Sullivan

November 18, 2024

5  out of  5
rating by Brenda Sullivan
"I spoke with Shelby and she was so super sweet and friendly. She was able to give me a quote with even more coverage than I had and at a much cheaper rate. She was very knowledgeable and fast and made the whole transaction of switching so easy for me!"
We responded:
"Hi Brenda, Shelby is indeed a fantastic part of our team, and I'm happy she could assist you so effectively! It's wonderful to know that she provided you with a quote that offered more coverage at a better rate. We strive to make transitions as smooth as possible, and I'm glad she made the process easy for you. If you need any further assistance, don't hesitate to reach out. - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Jane Williams

November 8, 2024

5  out of  5
rating by Jane Williams
"Shelby was of great service to us when we needed insurance & was very thorough yet easy to understand when purchasing the extra coverage we needed…Much Thanks Shelby !!!"
We responded:
"Jane, thank you for your wonderful review! I'm glad to hear that Shelby provided you with thorough and understandable service when you needed extra coverage. We appreciate your trust in our team and are grateful for your kind words. If you have any further questions or need assistance in the future, don't hesitate to reach out. - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Patricia Payne

November 8, 2024

5  out of  5
rating by Patricia Payne
"For my first time having home insurance they helped me out a lot and I appreciate that from them thank you State Farm"
We responded:
"Patricia, I'm so glad we could assist you with your first home insurance experience! Your appreciation means a lot to us. If you have any future questions or need further assistance, we're here to help. Thank you for choosing State Farm! - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Zoy Brown

November 2, 2024

5  out of  5
rating by Zoy Brown
"Nina is great! Fast and efficient. She changed over both my car and home insurance policies to a much lower rate. I appreciate that I didn’t have to spend a lot of time and she got the job done quickly."
We responded:
"Nina is indeed fantastic! I'm glad she could assist you so efficiently and help you find a lower rate for both your car and home insurance policies. We always aim to make the process quick and hassle-free for our clients. If you have any further questions or need assistance in the future, feel free to reach out. - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Derek Windell

October 29, 2024

5  out of  5
rating by Derek Windell
"My agent Shelby was friendly and helpful every step of the way. They were able to understand my needs and kept suggestions with those in mind."
We responded:
"Derek, Thank you for your wonderful review! I'm happy to hear that Shelby was able to assist you so effectively. It's great to know that she understood your needs and provided suggestions that aligned with them. We appreciate your feedback and are here for any future assistance you might need. - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Leisa Evans

October 29, 2024

5  out of  5
rating by Leisa Evans
"Ashleigh is amazing! Always very friendly and willing to help in any way possible. I’m so glad I switched to State Farm with John Cole’s office."
We responded:
"Hi Leisa, Ashleigh is indeed a fantastic part of our team! I'm glad you're happy with the switch to our office. Your satisfaction is our priority, and we're always here to help with any of your insurance needs. Thanks for sharing your positive experience! - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Lisa Hammons

October 26, 2024

5  out of  5
rating by Lisa Hammons
"Switching insurance companies has always been a hassle. State farm made it so easy and I'm saving 50$ a month!! DaSean has been awesome and I really like having an agent that will help with anything I need. Thank you State Farm!!"
We responded:
"Lisa, thank you for sharing your experience! I'm glad to hear that switching to State Farm was hassle-free and that you're saving money each month. It's wonderful to know DaSean has been so helpful and attentive to your needs. We're here to assist you with anything you need in the future. - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Vincent Yates

October 18, 2024

3  out of  5
rating by Vincent Yates
"I'm old school so I like to shop at the place so it was a little difficult without the address being on my bill but all went well"
We responded:
"Vincent, thank you for your feedback. I'm glad everything went well despite the initial difficulty with the address on your bill. We appreciate your patience and understanding. If you have any other concerns or need further assistance, please don't hesitate to reach out to our office. - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Susan Tibbs

October 10, 2024

5  out of  5
rating by Susan Tibbs
"John is the best! Professional, responsive and ready to answer questions. I wouldn't think of having anyone else as my agent!"
We responded:
"Susan, thank you so much for your wonderful review! I'm glad to hear that you find our service professional and responsive. It's always our goal to be ready to answer any questions you have. We're grateful to have you as a client and look forward to continuing to serve your insurance needs. If you ever need anything, don't hesitate to reach out. - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Audrey Rardon

October 2, 2024

5  out of  5
rating by Audrey Rardon
"Shelby followed up with me as I requested. She was very thorough and explained things at each step.I am happy with my insurance and experience with her."
We responded:
"Audrey, thank you for your wonderful review! I'm glad to hear that Shelby provided thorough explanations and followed up as requested. It's great to know you're satisfied with your insurance and experience with her. If you ever have any further questions or need assistance, our office is here to help! - John Cole - State Farm Insurance Agent, Kokomo, IN"
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Kinzie Sweezy

October 1, 2024

5  out of  5
rating by Kinzie Sweezy
"Shelby made my experience at State Farm soo easy and painless!! she was super patient and helpful with any questions i had 10/10 would recommend <3"
We responded:
"Kinzie, I'm so glad to hear that Shelby made your experience with us easy and painless! Her patience and helpfulness are qualities we truly value. Thanks for the recommendation and for sharing your positive experience with us. If you have any more questions in the future, we're here to help! - John Cole - State Farm Insurance Agent, Kokomo, IN"