State Farm® Insurance Agent John Cole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jenny Phillips
June 9, 2026
4
out of
5
rating by Jenny Phillips
"Very efficient and explained plans in detail."
Christopher Mcminn
June 6, 2026
5
out of
5
rating by Christopher Mcminn
"State farm has helped me stay safe even when I was going thru hard times the employees are nice and courteous have good attitudes I'm pleased."
We responded:
"Thank you, Christopher, for your kind words and the 5-star rating! I'm happy to know that our team has been able to assist you effectively. We are committed to providing the support you need and are always here to help with any questions or concerns. Don't hesitate to reach out if you need further assistance!"
Jessica Daugherty
May 28, 2026
5
out of
5
rating by Jessica Daugherty
"Agent was very knowledgeable and helped me to get a much better deal on my insurance!"
We responded:
"Thank you for the glowing 5-star rating, Jessica! Our team at John Cole - State Farm Insurance Agent in Kokomo, IN is thrilled to hear that you had a positive experience with our insurance services. We appreciate your feedback and look forward to continuing to provide you with excellent coverage and customer service."
Tara Malott
May 28, 2026
5
out of
5
rating by Tara Malott
"Shelby was very pleasant and helpful to speak to. She was very knowledgeable on services and what is offered. Would definitely recommend her!!"
Macy Pasquale
April 29, 2026
5
out of
5
rating by Macy Pasquale
"Very helped. Helped explain everything & didn't feel rushed during everything."
We responded:
"Thank you, Macy! We appreciate your support and for trusting State Farm with your Car Insurance. We are always here to help!"
Katlynn Mcclerkin
April 20, 2026
5
out of
5
rating by Katlynn Mcclerkin
"Shelby was amazing! She answered all of my questions and helped me navigate the insurance process completely stress free after my incident. I really appreciated her support! Highly recommend!"
We responded:
"Thank you for choosing our office, Kathlynn! We truly appreciate you trusting John Cole, your local State Farm Insurance Agent in Kokomo, IN. Our team is always here to help with auto insurance, homeowners insurance, and life insurance throughout Indiana."
Amber Watts
April 14, 2026
5
out of
5
rating by Amber Watts
"Ashleigh was absolutely amazing to work with! She was able to save me over $100 a month on our car insurance with better coverage than what we were paying with Progressive. She also bundled our home owners insurance and saved us $500 a year there. I will be recommending everyone I know to her!"
We responded:
"Thank you so much for your amazing review! We’re thrilled Ashleigh could help you save significantly while improving your coverage on both auto and home insurance. Your recommendation means a lot to us!"
Candace Smith
April 14, 2026
5
out of
5
rating by Candace Smith
"Nina from John Cole’s State Farm office was extremely helpful with updating my policies. She is very personable and knowledgeable when explaining options."
We responded:
"Thank you for your review! We’re pleased Nina provided personable and knowledgeable service while assisting with your policy updates. We truly appreciate your support!"
Nany Cat
April 13, 2026
5
out of
5
rating by Nany Cat
"Huge shout out to Shelby for helping me with tedious insurance questions ! She was so helpful! If you see this Shelby thank you !!"
We responded:
"Thank you for your review! We’re pleased Shelby provided helpful and attentive support with your insurance questions. We truly appreciate your kind words and trust in our team!"
Jeremy Mettert
March 29, 2026
5
out of
5
rating by Jeremy Mettert
"I was paying almost $500 a month for the bare minimum coverage. Mr.Cole and his team went right to work finding me a policy wirh fair coverage at a low rate, I now pay almost half of what I was paying."
We responded:
"Thank you for sharing your experience! We’re so glad Mr. Cole and the team were able to help you find better coverage at a more affordable rate. It’s great to hear you’re now getting the protection you need at nearly half the cost. We truly appreciate you choosing our State Farm team!"
LOUISE HAZELWOOD
March 27, 2026
5
out of
5
rating by LOUISE HAZELWOOD
"Would recommend Shelby and the team at John’s office to anyone! They're the best in town"
We responded:
"Thank you so much for your recommendation! We’re thrilled to hear that Shelby and our team at John’s office made such a positive impression. We truly appreciate your kind words and are always here to provide the best service in town!"
Caitlin Sheets
March 27, 2026
5
out of
5
rating by Caitlin Sheets
"Thanks, Ashleigh for great service! Ashleigh was a wealth of knowledge and went above and beyond when giving us a quote."
We responded:
"Thank you for your kind words! We’re thrilled to hear Ashleigh went above and beyond and shared her expertise to help you with your quote. We’ll be sure to pass along your appreciation—she’ll be excited to hear it! Thank you for choosing our State Farm team."
Bob Tom
March 26, 2026
5
out of
5
rating by Bob Tom
"Shelby was great to work with"
We responded:
"Thank you for your feedback! We’re glad to hear Shelby made your experience a great one. We appreciate you choosing our State Farm team and look forward to helping you again in the future!"
John Randall
March 11, 2026
5
out of
5
rating by John Randall
"That Nina D Elliott did a good job of helping me get thing taken care of me to get the insurance car & renter"
We responded:
"Thank you so much for your kind review! We’re glad Nina D. Elliott could help you get your car and renters insurance taken care of. We truly appreciate your trust!"
Bonnie Boldman
March 3, 2026
5
out of
5
rating by Bonnie Boldman
"Answers all my questions and really cares about there customers!"
We responded:
"Thank you for the great review! We’re glad to hear our team answers your questions and truly cares about your experience. We appreciate your trust and are always here to help with your insurance needs!"
Ron Stewart
February 24, 2026
5
out of
5
rating by Ron Stewart
"Very nice to talk with and all the insurance that I need at a very reasonable price"
We responded:
"Thanks for the feedback! We’re glad we could help you get the coverage you need at a great price."
Katey Barrett
February 23, 2026
5
out of
5
rating by Katey Barrett
"Shelby was On top of everything, she answered all my questions, she helped me with everything I needed, I highly recommend her."
We responded:
"Thank you so much for your kind review! We’re thrilled Shelby could assist with all your needs and provide excellent service. Your recommendation means a lot to us!"
Mary Trent
February 23, 2026
5
out of
5
rating by Mary Trent
"shelby was fantastic. I had been with same insurance for 6 years and shelby got me a better quote she took care of everything she made everything go smoothly fast and easy to switch over not counting the money she saved me ."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Shelby was able to help you find a better quote and make the switch smooth, fast and easy. We’re especially glad she could help you save money as well. We truly appreciate your trust and are always here if you need anything!"
tyanna branstetter
February 23, 2026
5
out of
5
rating by tyanna branstetter
"Shelby is the best she was so helpful and explained everything right to the point and helped me not only with car insurance but life Insurence as well 5 star rate if it gos to 10 she’s a 10!!! Thanks shelby"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Shelby was able to help with both your auto and life insurance and explain everything clearly. Your kind words mean a lot to her and our entire team. We truly appreciate your trust!"
Smokey Waits (Smokey)
February 19, 2026
5
out of
5
rating by Smokey Waits (Smokey)
"Great people, very helpful in explaining things, putting things in laymen terms so you understand exactly what your policy covers."
We responded:
"Thank you for your kind words! We’re glad to hear our team could make your policy easy to understand and helpful. We truly appreciate your trust and are always here if you need anything!"
Jojo Davis
February 11, 2026
5
out of
5
rating by Jojo Davis
"Shelby was an absolute pleasure to speak with we didn’t match the price I was looking for but she is a top quality employee and person! She makes sure you are heard and she listens! I saved her info in my phone and we plan to re connect in a couple of months! Thank you Shelby for giving me a hand today!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Shelby provided attentive, thoughtful service and made sure you felt heard. We’re glad you plan to reconnect and truly appreciate your kind words about her professionalism and dedication!"
Faith King
January 29, 2026
5
out of
5
rating by Faith King
"Ashleigh does an amazing job and provides really good services! She’s easy to work with and always has a good attitude!"
We responded:
"Thank you for the great feedback! Ashleigh will be happy to hear this. We’re glad she could make your experience easy and enjoyable."
Alexandra Cortez
January 29, 2026
5
out of
5
rating by Alexandra Cortez
"Ashleigh is wonderful to work with and I highly recommend her for her knowledge and professional, efficient work. Thank you!!"
We responded:
"Thank you for the great feedback! Ashleigh will be happy to hear this. We’re glad she could provide clear guidance and help you find the best bundle."
Kelcee Rossi
January 29, 2026
5
out of
5
rating by Kelcee Rossi
"Ashleigh was amazing to work with! She made bundling my homeowners and vehicle insurance super easy and stress-free. She took the time to explain my options clearly, found me a great bundle that fit my needs, and made sure everything was handled quickly and efficiently. Her professionalism and responsiveness really stood out. Highly recommend Ashleigh if you’re looking for great service and someone who genuinely wants to help you save while staying well covered."
We responded:
"Thank you for the great feedback! Ashleigh will be happy to hear this. We’re glad she could provide clear guidance and help you find the best bundle."
Nhơn Nguyễn
January 6, 2026
5
out of
5
rating by Nhơn Nguyễn
"Shelby is the best! I love her she help me a lot"
We responded:
"Thank you so much for the 5-star review! We’re so happy to hear how much Shelby helped you. She truly cares about our customers, and we’ll be sure to share your kind words with her. We appreciate your trust and are always here for you!"