State Farm® Insurance Agent John Cole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Tibbs
October 10, 2024
5
out of
5
rating by Susan Tibbs
"John is the best! Professional, responsive and ready to answer questions. I wouldn't think of having anyone else as my agent!"
We responded:
"Susan, thank you so much for your wonderful review! I'm glad to hear that you find our service professional and responsive. It's always our goal to be ready to answer any questions you have. We're grateful to have you as a client and look forward to continuing to serve your insurance needs. If you ever need anything, don't hesitate to reach out. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Audrey Rardon
October 2, 2024
5
out of
5
rating by Audrey Rardon
"Shelby followed up with me as I requested. She was very thorough and explained things at each step.I am happy with my insurance and experience with her."
We responded:
"Audrey, thank you for your wonderful review! I'm glad to hear that Shelby provided thorough explanations and followed up as requested. It's great to know you're satisfied with your insurance and experience with her. If you ever have any further questions or need assistance, our office is here to help! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Kinzie Sweezy
October 1, 2024
5
out of
5
rating by Kinzie Sweezy
"Shelby made my experience at State Farm soo easy and painless!! she was super patient and helpful with any questions i had 10/10 would recommend <3"
We responded:
"Kinzie, I'm so glad to hear that Shelby made your experience with us easy and painless! Her patience and helpfulness are qualities we truly value. Thanks for the recommendation and for sharing your positive experience with us. If you have any more questions in the future, we're here to help! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Tari Eversole
September 25, 2024
5
out of
5
rating by Tari Eversole
"Shelby was very helpful when I was checking prices for car insurance. I ended up staying with my agent because he quoted me apples to apples cheaper. Thank You Shelby!"
We responded:
"Thank you, Tari, for your kind words! I'm glad Shelby could assist you with your car insurance inquiries. It's wonderful to know you found value in her help, even though you decided to stay with your current agent. If you ever need anything in the future, we're here to help! - John Cole - State Farm Insurance Agent, Kokomo, IN"
B Conner
September 25, 2024
5
out of
5
rating by B Conner
"She did a good job"
We responded:
"Thank you for your positive feedback! I'm happy to know you were satisfied with the service provided. If you have any future needs or questions, feel free to reach out. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Sam Clark
September 25, 2024
5
out of
5
rating by Sam Clark
"Shelby has been so great to help me out with getting better coverage for not only my home but my cars as well. Ive only had coverage for a day but they make me feel known by them. Their personalization is amazing and i look forward to continue to work with them. Thanns guys!!!"
We responded:
"Sam, thank you for your wonderful review! I'm glad to hear that Shelby has been able to assist you with getting better coverage for your home and cars. Our team strives to provide awesome service, and it's great to know you feel known and valued. We're excited to continue working with you and are here for any further needs or questions you might have. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Kevin Miller
August 19, 2024
5
out of
5
rating by Kevin Miller
"Very polite and helpful. Would recommend to anyone needing home,auto,or health insurance. Always good with advice and services."
We responded:
"Kevin, thank you for your kind words and recommendation. I'm glad to know you found our team polite and helpful. We're always here to provide advice and services for your home, auto, and health insurance needs. If you have any questions in the future, feel free to reach out. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Paul Minaker
August 17, 2024
5
out of
5
rating by Paul Minaker
"Talking with Shelby was great! She provided excellent customer service to me and what I needed done!!"
We responded:
"Hey Paul, Thanks for the awesome review! I'm glad Shelby could provide you with excellent customer service and help with what you needed. If you have any more questions or need further assistance, feel free to reach out anytime. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Haley Jewell
August 16, 2024
5
out of
5
rating by Haley Jewell
"Ashleigh is absolutely amazing, she did wonderful! I drug my feet for months and felt so bad for taking so long but she stuck by my side through it all. She was super friendly every time we spoke and was full of information. Ashleigh answered all my questions thoroughly. Highly recommend her!"
We responded:
"Hey Haley, Thanks for the awesome review! I'm glad Ashleigh could help you out and provide all the information you needed. She's a valuable part of our team, and it's great to know she made your experience a positive one. If you have any more questions or need further assistance, we're here for you. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Robert White
August 9, 2024
4
out of
5
rating by Robert White
"I was very happy with doing business with State farm insurance The prices was much lower than it competitors and they were very professional in helping me with my insurance matters.."
We responded:
"Hey Robert, Thanks for sharing your experience! I'm happy you found our prices competitive and appreciated our professionalism. If you have any more insurance needs or questions, feel free to reach out anytime! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Amber mcintyre
July 26, 2024
5
out of
5
rating by Amber mcintyre
"Shelby did an amazing job at helping me get insurance for my car. It was a tough one because she had to make another call to my son to get his license number. It was also almost closing time. She was super nice about everything and explained everything to me. Definitely recommend her!"
We responded:
"Hey Amber! Thanks a ton for your awesome review! I'm so glad Shelby could help you out with your auto insurance, even with the extra call to your son and it being almost closing time. She's truly a gem, and it's great to hear she explained everything clearly and was super nice. We really appreciate your recommendation! If you need anything else, feel free to reach out anytime! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Renee Bumgardner
July 25, 2024
5
out of
5
rating by Renee Bumgardner
"I just finished a conversation with Shelby and I have to say, besides being lovely to talk to, she was able to answer every question and got me set up with car and renters insurance with ease. I have been with another company for many years and this morning I decided to take on the daunting task of making sure I was getting the most for my money. I'm happy to say it is finished and I'm glad Shelby was there to help me today."
We responded:
"Hey Renee, Thanks a bunch for your awesome review! I'm so glad to hear that Shelby was able to assist you with setting up your car and renters insurance smoothly. It's great to know that she made the process easy and answered all your questions. We're happy you chose us for your insurance needs. If you ever need anything else, don't hesitate to reach out! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Ashley Hodge
July 25, 2024
5
out of
5
rating by Ashley Hodge
"I love this office and the staff that work here. I have been a client for years, and have always been treated with great care!"
We responded:
"Hey Ashley! Thanks so much for your kind words! We're so happy to have you as part of our State Farm family for all these years. It's wonderful to know that you've always felt well taken care of by our team. If you ever need anything, don't hesitate to reach out! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Andrea Williams-Blackshear
July 25, 2024
5
out of
5
rating by Andrea Williams-Blackshear
"ShelbyTownsend#Thispostisforyou As an entrepreneur and business owner, I just knew that some of my expenses were going to be a bit more costly than others. I was worried about my budget and having enough to cover the start up expenses for my business such as being insured and bonded. Shelby, Thank You for taking the lead and navigating me thru this process. You did a wonderful job with such a short window in getting ACCC business insured, and bonded with the addition of commercial insurance. I hope to speak with you again soon to discuss more coverage. Thanks again Your Friend, Andrea W-B"
We responded:
"Andrea, thank you so much for the wonderful praise for Shelby's customer service. We are really glad Shelby could help you navigate through the insurance and bonding process for ACCC. She truly is a vital part of our team! It's great to know that we could assist you within such a short timeframe. We're always here to discuss more coverage options whenever you're ready. Looking forward to speaking with you soon! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Kevin Byrnes
July 24, 2024
5
out of
5
rating by Kevin Byrnes
"Like a good neighbor, State Farm is there, Ashley was so professional. I saved money by switching to State Farm. Thank you !"
We responded:
"Hey Kevin! Thanks a bunch for your awesome review! I'm so glad Ashley could assist you professionally and help you save money by switching to State Farm. If you ever need anything else, don't hesitate to reach out! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Karina Wilson
July 24, 2024
5
out of
5
rating by Karina Wilson
"Very fast, affordable and effective. Shelby the insurance agent was knowledgeable and very understanding, she did an amazing job getting me the best insurance deals for all the different types of insurance you'll ever need."
We responded:
"Karina, we really appreciate you taking the time to share your positive experience with our office! Shelby will be delighted to know that you found her knowledgeable and understanding when she was assisting you with your insurance needs. Your kind words are the biggest motivation for our team! We value you for being part of our Kokomo State Farm family! - John Cole - State Farm Insurance Agent"
Michael Pagnanelli
July 18, 2024
5
out of
5
rating by Michael Pagnanelli
"Shelby spent an hour and 45 minutes on the phone with me going over my current insurance policies and what their State Farm policies had to offer. I ended up getting better policies while saving hundreds of dollars."
We responded:
"Hey, Michael! Thanks so much for sharing that Shelby was able to assist you thoroughly and help you save hundreds of dollars while getting better policies. We truly appreciate your trust in us and are always here for any insurance needs or questions you may have. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Rick Radler
July 16, 2024
5
out of
5
rating by Rick Radler
"So far really good. Was paying 121.00 a month and now we r saving $40 so I'm really loving it so far 😁"
We responded:
"Thank you for sharing your positive experience, Rick! We're thrilled to hear you're saving $40 a month with us. We're happy to have helped you find a better rate and look forward to assisting you further in the future. John Cole - State Farm Insurance Agent, Kokomo, IN"
Gary Johnson
July 12, 2024
5
out of
5
rating by Gary Johnson
"I dealt with Shelby. She was very knowledgeable and helpful when I needed to add another vehicle to my policy. Very courteous and professional. I would recommend them for sure."
We responded:
"Gary, thank you for sharing your experience with Shelby! We are glad to hear she provided knowledgeable and helpful service when adding another vehicle to your policy. We appreciate your recommendation and look forward to assisting you in the future. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Steve Seals
July 9, 2024
5
out of
5
rating by Steve Seals
"Shelby at State Farm in Kokomo was very helpful"
We responded:
"Thank you for your positive feedback, Steve! I'm glad Shelby at State Farm in Kokomo was very helpful to you. We appreciate your kind words and are here for any insurance needs you may have in the future. John Cole - State Farm Insurance Agent, Kokomo, IN"
Brian Duncan
June 26, 2024
5
out of
5
rating by Brian Duncan
"I've been using John Cole State Farm for years, have always been attentive to requests, changes and additions. Most recently, moving my daughter to her new home and needed quick quote and policy and the team did a great job of providing that in a timely manner! I would recommend this group to anyone.... Sincerely, Brian"
We responded:
"Brian, your review is greatly appreciated! I'm pleased to hear that our team provided a quick quote and policy for your daughter's new home. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Thank you for choosing John Cole - State Farm Insurance Agency in Kokomo, IN."
Breanna Harris
June 21, 2024
5
out of
5
rating by Breanna Harris
"I recently decided to get some quotes from multiple different insurance companies after realizing that mine current insurance was priced higher than most. Shelby from State Farm, John Cole’s office, reached out to me after i submitted a quote online. After speaking with her, she was able to quote me more than 30% cheaper than what i was previously paying! We even added on life insurance within that price, which i didn’t previously have. I am beyond satisfied with my experience with this office, Shelby has been so helpful to me during this process. I would recommend this office to any and everyone i know."
We responded:
"Breanna, we're happy you had such a positive experience with Shelby at our office! We're pleased to have saved you over 30% on your insurance and added life insurance to your policy. Thank you for recommending us – we're grateful for your trust! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Alicia Gurske
June 21, 2024
5
out of
5
rating by Alicia Gurske
"Great auto rates and excellent customer service."
We responded:
"Thank you, Alicia! We're pleased to hear you found great auto rates and received excellent customer service with us. Providing top-notch service and competitive rates is what we strive for every day. If you ever need assistance in the future, feel free to reach out. - John Cole - State Farm Insurance Agent, Kokomo, IN"
Brandon Majors (BigB78)
June 19, 2024
5
out of
5
rating by Brandon Majors (BigB78)
"SHELBY IS AN ALL STAR!!!!! She went out of here way to make me feel comfortable and at ease with switching providers. She was very knowledgeable and sensitive to my needs. Glad I made the switch...same coverages as my current provider but over 100 bucks cheaper....THANK YOU SHELBY!!!!"
We responded:
"Brandon, I'm ecstatic to hear that Shelby provided you with exceptional service and helped you save money while maintaining your coverage. We're pleased to have you as a satisfied customer and look forward to assisting you with any future insurance needs. Thank you for choosing our office! - John Cole - State Farm Insurance Agent, Kokomo, IN"
Karen Sylvester
June 18, 2024
5
out of
5
rating by Karen Sylvester
"Sure do LOVE the girls in the office! Go above and beyond to serve us!"
We responded:
"Karen, we're thrilled to hear you love the exceptional service provided by our team! We're grateful for your kind words and are pleased to go above and beyond for you. Thank you for choosing our office for your insurance needs! - John Cole - State Farm Insurance Agent, Kokomo, IN"